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Testimonials

Dr. Ruth Scholten-Lellbach

There was a time when Dr. Scholten-Lellbach had no formalized, or in her words “good,” compliance plan. She was solid on HIPAA, but perhaps a bit shakier on OSHA and fraud defense. “We knew about compliance, but we underestimated it. It was not a good business plan, let’s put it that way.” When Dr. Scholten-Lellbach visited the PCS booth in an industry trade show’s exhibit hall, she wasn’t thinking about compliance — but after just a few minutes hearing from PCS President Dr. Joe DeLoach, a longtime eye doctor turned passionate compliance advocate, it became one of her biggest priorities. It was Dr. DeLoach’s combination of compliance knowledge and optometry practice know-how that sold Dr. Scholten-Lellbach on PCS. “Just speaking with Joe, getting the basic information on compliance and specifics about what that means for eye doctors… that was what started it all.”

Dr. Linda Drake

Dr. Drake said that prior to using PCS, she struggled to understand what she needed to do to stay in compliance, no matter how many compliance groups she spoke with or talks she attended. As she recalled, “We had very little going on, as far as compliance. Like most optometry practices, we didn’t really know what we were supposed to comply with.” All that changed when, after Dr. Drake attended an education session offered by PCS about the importance of consistent compliance and the consequences of letting it lapse, she made the leap to adopt PCS. In no time, she understood there was far more she should be doing when it came to HIPAA, OSHA, and other compliance areas — and that PCS allowed her to get it all done in one place: “It’s pretty much all-in-one, and it’s helped us to do this all a lot easier.”

Dr. Audrey Raley

The first thing Dr. Raley impressed upon us was that she feels that no doctor can handle compliance on their own — staying up to date with the latest laws and regulations surrounding HIPAA, OSHA, and other compliance areas is a full-time job: “I’m definitely not an expert and I don’t want to be. I just want to align myself with professionals who are experts and leverage the resources that are available to me.” To that end, she said that PCS is the perfect partner for her practice. To start, they made onboarding seamless. After filling out some simple questionnaires, the rest was done for her. “They were able to take all of my answers to the questions and then build out a personalized app for the office where all of our documents live,” she said. About one year after she started with PCS, Dr. Raley had them come out to her practice for an on-site compliance audit. She told us, “The on-site visit was extremely helpful because it laid out exactly what we needed to address. There are simple, actionable items and things that you can do, and it doesn’t feel like it’s this huge stressful situation because they make it so easy.”

Dr. John McCall

The thing I always tell people is, ‘you think you’re doing a pretty good job until somebody comes along and tells you that you missed out on $70,000 last year because of incorrect billing.’ That’s substantial. I think that ODs don’t really know what they’re missing until they trust somebody that knows what to look for.

Dr. Ruth Scholten-Lellbach

There was a time when Dr. Scholten-Lellbach had no formalized, or in her words “good,” compliance plan. She was solid on HIPAA, but perhaps a bit shakier on OSHA and fraud defense. “We knew about compliance, but we underestimated it. It was not a good business plan, let’s put it that way.” When Dr. Scholten-Lellbach visited the PCS booth in an industry trade show’s exhibit hall, she wasn’t thinking about compliance — but after just a few minutes hearing from PCS President Dr. Joe DeLoach, a longtime eye doctor turned passionate compliance advocate, it became one of her biggest priorities. It was Dr. DeLoach’s combination of compliance knowledge and optometry practice know-how that sold Dr. Scholten-Lellbach on PCS. “Just speaking with Joe, getting the basic information on compliance and specifics about what that means for eye doctors… that was what started it all.”

Dr. Linda Drake

Dr. Drake said that prior to using PCS, she struggled to understand what she needed to do to stay in compliance, no matter how many compliance groups she spoke with or talks she attended. As she recalled, “We had very little going on, as far as compliance. Like most optometry practices, we didn’t really know what we were supposed to comply with.” All that changed when, after Dr. Drake attended an education session offered by PCS about the importance of consistent compliance and the consequences of letting it lapse, she made the leap to adopt PCS. In no time, she understood there was far more she should be doing when it came to HIPAA, OSHA, and other compliance areas — and that PCS allowed her to get it all done in one place: “It’s pretty much all-in-one, and it’s helped us to do this all a lot easier.”

Dr. Audrey Raley

The first thing Dr. Raley impressed upon us was that she feels that no doctor can handle compliance on their own — staying up to date with the latest laws and regulations surrounding HIPAA, OSHA, and other compliance areas is a full-time job: “I’m definitely not an expert and I don’t want to be. I just want to align myself with professionals who are experts and leverage the resources that are available to me.” To that end, she said that PCS is the perfect partner for her practice. To start, they made onboarding seamless. After filling out some simple questionnaires, the rest was done for her. “They were able to take all of my answers to the questions and then build out a personalized app for the office where all of our documents live,” she said. About one year after she started with PCS, Dr. Raley had them come out to her practice for an on-site compliance audit. She told us, “The on-site visit was extremely helpful because it laid out exactly what we needed to address. There are simple, actionable items and things that you can do, and it doesn’t feel like it’s this huge stressful situation because they make it so easy.”

Dr. John McCall

The thing I always tell people is, ‘you think you’re doing a pretty good job until somebody comes along and tells you that you missed out on $70,000 last year because of incorrect billing.’ That’s substantial. I think that ODs don’t really know what they’re missing until they trust somebody that knows what to look for.

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Practice Performance Partners

Bringing education, coding, and compliance together for your success.

Practice Performance Partners was born from collaboration. Practice Compliance Solutions, CodeSafePlus, Practice Resource Management and EyeCode Education all have long histories of providing expertise to optometry practice. As they worked together over the years, they realized that combining their strengths could deliver even greater value. Now united under one platform, PPP offers a single source for consulting / billing / coding / compliance / education.
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CodeSAFEPLUS®

The Leading Coding & Compliance Platform Available Today

CodeSAFEPLUS® Is The Reference Source For Proper Coding & Reimbursement Information For Healthcare Providers
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EyeCode Education

Your Trusted Resource for Clinically Relevant, Practical Optometric Resources

At EyeCode Education, we’re committed to helping your practice thrive in a complex and competitive healthcare landscape. Our comprehensive services are designed to meet the unique needs of optometric professionals
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Practice Compliance Solutions

Simple, Straight forward, User-Friendly:

Compliance doesn’t have be stressful. We make it simple to cover all your bases so you can get back to what matters most — your business.
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Practice Resource Management, Inc

Authority and A Reputation You Can Trust

Visionary, Deep Knowledge, Robust Offerings , Recognized Expertise, A Proven Track Record Of Results To Help Your Practice or Enterprise
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Practice Performance Partners

Simplify Practice Management with Education, Software, and Compliance – All in One Place.

Founder Peter Cass, OD, Dipl. ABO

Peter is a successful private practitioner who understand health information technology like no other. He is a specialist in making EHR systems work for you, even to the point of special customizations. Peter is a computer specialist with advanced knowledge in hardware, software, and networking support services. He has served on a national Health Information Exchange workgroup, chairs a state association committee on health information technology, and is a past recipient of Entrepreneur of the Year for his region of the state.

Founder Joe Deloach, OD, FAAO

Joe brings a diverse background that includes a prior highly successful private practice, managing one of the nation’s largest referral centers, and most recently as a full time educator and Clinical Director of the University of Houston Eye Institute Dallas. He is a noted national authority and lecturer on many aspects of practice including medical billing and coding, documentation of medical records, HIPAA compliance, and management of ocular disease. He has served in numerous capacities with his state association where he was recognized as on of the few recipients of the Distinguished Service Award. Joe also continues to serve as an advisor to Medicare.

Founder/Practice Consultant Christopher Wolfe, OD, FAAO, Dip. ABO

Dr. Christopher Wolfe is a graduate of Northeastern State University Oklahoma College of Optometry. While in school, he served as president of the American Optometric Student Association, where he represented over 6,000 members. He is currently the Chair of the American Optometric Association’s State Government Relations Committee and the Legislative Chair for the Nebraska Optometric Association. In 2013 and 2015 he was awarded Young Optometrist of the Year for the Nebraska Optometric Association. In 2016 he was awarded the Optometrist of the Year for the Nebraska Optometric Association and the Young Optometrist of the Year for the American Optometric Association. In 2014 he was awarded Political Keyperson of the Year for the Nebraska Optometric Association and Alumni of the Year from Skutt Catholic High School. Dr. Wolfe has a passion for education. He is a co-founder of KMK Board Certification Review Services, a company specializing in preparing Doctors of Optometry to take the American Board of Optometry examination. He is the founder of EyeCode Education, a company specializing in the clinical and billing education. Dr. Wolfe is a fellow in the American Academy of Optometry and a Diplomate of the American Board of Optometry. He also has special interests in therapeutic scleral contact lenses to correct visual distortions in patients with corneal diseases. Dr. Wolfe is an avid runner, pilot and most of all, he enjoys spending time with his wife Jaime, daughters Ryan, Paityn, Camryn, Logan, Maisyn and sons Lincoln, Deacon, Benton and Bohden.

Founder Peter Cass, OD, Dipl. ABO

Peter is a successful private practitioner who understand health information technology like no other. He is a specialist in making EHR systems work for you, even to the point of special customizations. Peter is a computer specialist with advanced knowledge in hardware, software, and networking support services. He has served on a national Health Information Exchange workgroup, chairs a state association committee on health information technology, and is a past recipient of Entrepreneur of the Year for his region of the state.

Founder Joe Deloach, OD, FAAO

Joe brings a diverse background that includes a prior highly successful private practice, managing one of the nation’s largest referral centers, and most recently as a full time educator and Clinical Director of the University of Houston Eye Institute Dallas. He is a noted national authority and lecturer on many aspects of practice including medical billing and coding, documentation of medical records, HIPAA compliance, and management of ocular disease. He has served in numerous capacities with his state association where he was recognized as on of the few recipients of the Distinguished Service Award. Joe also continues to serve as an advisor to Medicare.

Founder/Practice Consultant Christopher Wolfe, OD, FAAO, Dip. ABO

Dr. Christopher Wolfe is a graduate of Northeastern State University Oklahoma College of Optometry. While in school, he served as president of the American Optometric Student Association, where he represented over 6,000 members. He is currently the Chair of the American Optometric Association’s State Government Relations Committee and the Legislative Chair for the Nebraska Optometric Association. In 2013 and 2015 he was awarded Young Optometrist of the Year for the Nebraska Optometric Association. In 2016 he was awarded the Optometrist of the Year for the Nebraska Optometric Association and the Young Optometrist of the Year for the American Optometric Association. In 2014 he was awarded Political Keyperson of the Year for the Nebraska Optometric Association and Alumni of the Year from Skutt Catholic High School. Dr. Wolfe has a passion for education. He is a co-founder of KMK Board Certification Review Services, a company specializing in preparing Doctors of Optometry to take the American Board of Optometry examination. He is the founder of EyeCode Education, a company specializing in the clinical and billing education. Dr. Wolfe is a fellow in the American Academy of Optometry and a Diplomate of the American Board of Optometry. He also has special interests in therapeutic scleral contact lenses to correct visual distortions in patients with corneal diseases. Dr. Wolfe is an avid runner, pilot and most of all, he enjoys spending time with his wife Jaime, daughters Ryan, Paityn, Camryn, Logan, Maisyn and sons Lincoln, Deacon, Benton and Bohden.

Founder Peter Cass, OD, Dipl. ABO

Peter is a successful private practitioner who understand health information technology like no other. He is a specialist in making EHR systems work for you, even to the point of special customizations. Peter is a computer specialist with advanced knowledge in hardware, software, and networking support services. He has served on a national Health Information Exchange workgroup, chairs a state association committee on health information technology, and is a past recipient of Entrepreneur of the Year for his region of the state.

Founder/Practice Consultant Christopher Wolfe, OD, FAAO, Dip. ABO

Dr. Christopher Wolfe is a graduate of Northeastern State University Oklahoma College of Optometry. While in school, he served as president of the American Optometric Student Association, where he represented over 6,000 members. He is currently the Chair of the American Optometric Association’s State Government Relations Committee and the Legislative Chair for the Nebraska Optometric Association. In 2013 and 2015 he was awarded Young Optometrist of the Year for the Nebraska Optometric Association. In 2016 he was awarded the Optometrist of the Year for the Nebraska Optometric Association and the Young Optometrist of the Year for the American Optometric Association. In 2014 he was awarded Political Keyperson of the Year for the Nebraska Optometric Association and Alumni of the Year from Skutt Catholic High School. Dr. Wolfe has a passion for education. He is a co-founder of KMK Board Certification Review Services, a company specializing in preparing Doctors of Optometry to take the American Board of Optometry examination. He is the founder of EyeCode Education, a company specializing in the clinical and billing education. Dr. Wolfe is a fellow in the American Academy of Optometry and a Diplomate of the American Board of Optometry. He also has special interests in therapeutic scleral contact lenses to correct visual distortions in patients with corneal diseases. Dr. Wolfe is an avid runner, pilot and most of all, he enjoys spending time with his wife Jaime, daughters Ryan, Paityn, Camryn, Logan, Maisyn and sons Lincoln, Deacon, Benton and Bohden.

Founder John Rumpakis, OD, MBA

Dr. Rumpakis has developed some of the leading Internet-based software applications for the medical/eye care field such as CodeSAFEPLUS.com® (www.CodeSAFEPLUS.com), the industry leading cloud-based CPT & ICD Code Data and Information Service, and offers personal medical coding consultation through JustAskJohn (www.JustAskJohn.net). He is also the founder of Opt-ED® Professional Continuing Education (www.Opt-ED.com) which creates and delivers top tier continuing education around the country as well as Opt-IN® which provides optometric consulting, strategic and tactical services. Dr. Rumpakis was the Chief Medical Coding Editor for Review of Optometry & Optometric Management for nearly two decades and he has been extensively published on the topics of third party coding, billing & compliance, strategy development and execution, practice management, team building, maximizing effectiveness and profitability, including the textbook “Business Aspects of Optometry”. Dr. Rumpakis is a popular lecturer both nationally and internationally. He is a regular contributor to Review of Cornea and Contact Lens, Optometry Times, and Primary Care Optometry News. In addition to having had a successful solo practice, Dr. Rumpakis developed the practice management curriculum at Pacific University College of Optometry and taught optometric & medical economics there for over a decade and was recently named the University of Houston College of Optometry’s Benedict Professor for 2016-2017. A 1984 graduate of Pacific University College of Optometry, he served as a volunteer for the AOA for near 17 years and sits on numerous advisory boards, and board of directors for companies both in and out of the ophthalmic industry. Dr. Rumpakis also offers speaking and lecture services globally. A nationally recognized expert in medical coding, medical record compliance, practice economics and leadership & team-building, he provides nearly 750 hours per year in CE lectures.

Founder BJ Avery

Bj brings 25 years of experience and a wealth of knowledge about human resource management to our team. She has a unique understanding of third party payer, insurance and regulatory issues such as HIPAA. As the former Executive Director of a professional state association, no one has closer contact and better understanding of the challenges facing healthcare practitioners today.

Founder/Practice Consultant Christopher Wolfe, OD, FAAO, Dip. ABO

Dr. Christopher Wolfe is a graduate of Northeastern State University Oklahoma College of Optometry. While in school, he served as president of the American Optometric Student Association, where he represented over 6,000 members. He is currently the Chair of the American Optometric Association’s State Government Relations Committee and the Legislative Chair for the Nebraska Optometric Association. In 2013 and 2015 he was awarded Young Optometrist of the Year for the Nebraska Optometric Association. In 2016 he was awarded the Optometrist of the Year for the Nebraska Optometric Association and the Young Optometrist of the Year for the American Optometric Association. In 2014 he was awarded Political Keyperson of the Year for the Nebraska Optometric Association and Alumni of the Year from Skutt Catholic High School. Dr. Wolfe has a passion for education. He is a co-founder of KMK Board Certification Review Services, a company specializing in preparing Doctors of Optometry to take the American Board of Optometry examination. He is the founder of EyeCode Education, a company specializing in the clinical and billing education. Dr. Wolfe is a fellow in the American Academy of Optometry and a Diplomate of the American Board of Optometry. He also has special interests in therapeutic scleral contact lenses to correct visual distortions in patients with corneal diseases. Dr. Wolfe is an avid runner, pilot and most of all, he enjoys spending time with his wife Jaime, daughters Ryan, Paityn, Camryn, Logan, Maisyn and sons Lincoln, Deacon, Benton and Bohden.

Founder John Rumpakis, OD, MBA

Dr. Rumpakis has developed some of the leading Internet-based software applications for the medical/eye care field such as CodeSAFEPLUS.com® (www.CodeSAFEPLUS.com), the industry leading cloud-based CPT & ICD Code Data and Information Service, and offers personal medical coding consultation through JustAskJohn (www.JustAskJohn.net). He is also the founder of Opt-ED® Professional Continuing Education (www.Opt-ED.com) which creates and delivers top tier continuing education around the country as well as Opt-IN® which provides optometric consulting, strategic and tactical services. Dr. Rumpakis was the Chief Medical Coding Editor for Review of Optometry & Optometric Management for nearly two decades and he has been extensively published on the topics of third party coding, billing & compliance, strategy development and execution, practice management, team building, maximizing effectiveness and profitability, including the textbook “Business Aspects of Optometry”. Dr. Rumpakis is a popular lecturer both nationally and internationally. He is a regular contributor to Review of Cornea and Contact Lens, Optometry Times, and Primary Care Optometry News. In addition to having had a successful solo practice, Dr. Rumpakis developed the practice management curriculum at Pacific University College of Optometry and taught optometric & medical economics there for over a decade and was recently named the University of Houston College of Optometry’s Benedict Professor for 2016-2017. A 1984 graduate of Pacific University College of Optometry, he served as a volunteer for the AOA for near 17 years and sits on numerous advisory boards, and board of directors for companies both in and out of the ophthalmic industry. Dr. Rumpakis also offers speaking and lecture services globally. A nationally recognized expert in medical coding, medical record compliance, practice economics and leadership & team-building, he provides nearly 750 hours per year in CE lectures.

Founder BJ Avery

Bj brings 25 years of experience and a wealth of knowledge about human resource management to our team. She has a unique understanding of third party payer, insurance and regulatory issues such as HIPAA. As the former Executive Director of a professional state association, no one has closer contact and better understanding of the challenges facing healthcare practitioners today.

Founder/Practice Consultant Christopher Wolfe, OD, FAAO, Dip. ABO

Dr. Christopher Wolfe is a graduate of Northeastern State University Oklahoma College of Optometry. While in school, he served as president of the American Optometric Student Association, where he represented over 6,000 members. He is currently the Chair of the American Optometric Association’s State Government Relations Committee and the Legislative Chair for the Nebraska Optometric Association. In 2013 and 2015 he was awarded Young Optometrist of the Year for the Nebraska Optometric Association. In 2016 he was awarded the Optometrist of the Year for the Nebraska Optometric Association and the Young Optometrist of the Year for the American Optometric Association. In 2014 he was awarded Political Keyperson of the Year for the Nebraska Optometric Association and Alumni of the Year from Skutt Catholic High School. Dr. Wolfe has a passion for education. He is a co-founder of KMK Board Certification Review Services, a company specializing in preparing Doctors of Optometry to take the American Board of Optometry examination. He is the founder of EyeCode Education, a company specializing in the clinical and billing education. Dr. Wolfe is a fellow in the American Academy of Optometry and a Diplomate of the American Board of Optometry. He also has special interests in therapeutic scleral contact lenses to correct visual distortions in patients with corneal diseases. Dr. Wolfe is an avid runner, pilot and most of all, he enjoys spending time with his wife Jaime, daughters Ryan, Paityn, Camryn, Logan, Maisyn and sons Lincoln, Deacon, Benton and Bohden.